FOR INDIVIDUALS
Payout of international MoneyGram transfers
Get money from abroad in just a few minutes


Fast international transfers
MoneyGram is a simple and reliable international transfer that makes supporting family and friends from abroad easy. You can send money from more than 200 countries and territories, and in a few minutes, it will be available at any of more than 3,500 Nova poshta branches
The services are provided at NovaPay points located in Nova poshta branches.
throughout Ukraine.
Transfer quickly, easily and reliably:
- You can pick up the transfer at Nova poshta
The services are provided at NovaPay points located in Nova poshta branches within a few minutes after it has been sent
- Money withdrawal in 2 minutes – just give the transfer number and your documents
- You can receive a transfer at any Nova poshta branch
The services are provided at NovaPay points located in Nova poshta branches You do not need to select it in advance
- The money is sent in local currency and received in hryvnia
- The transfer fee is paid by the sender of the transfer
- No need to open an account to receive or send money

How to receive a MoneyGram transfer
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How to send a transfer
from abroad to Ukraine
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More information on the MoneyGram website MoneyGram
FAQ
What does the MoneyGram transfer control number look like?
The MoneyGram transfer control number consists of 8 digits.
In what currency can I receive a transfer?
At Nova poshta
The services are provided at NovaPay points located in Nova poshta branches
MoneyGram transfers are paid out only in UAH.
How is the MoneyGram transfer exchange rate for payments in Ukraine determined?
The exchange rate of the transfer payout is set by the MoneyGram international payment system when money is sent.
Are there any restrictions for transfers via MoneyGram?
Yes, there are. One transfer can be USD 10,000 or EUR 7,000, equivalent to the national currency – hryvnia. This limit applies to both sending and receiving funds.
Also, one client can send and receive up to USD 25,000 within 3 months or USD 75,000 within 12 months.
You can receive a transfer within 90 days. Transfers not received during this time can only be returned to the sender.
Where can I receive MoneyGram money transfers?
MoneyGram money transfers can be received in cash at any Nova poshta branch throughout Ukraine, where NovaPay financial services are provided.
Can a juvenile receive a MoneyGram money transfer at Nova poshta?
Only an adult individual can receive a transfer.
Can a representative receive a MoneyGram money transfer under the power of attorney?
MoneyGram rules prohibit issuing transfers under the power of attorney. Only the person specified by the sender can receive the transfer. To change the data, the recipient must contact the sender.
What documents do I need to provide to receive a transfer?
First of all, these are the documents that confirm your identity:
- - passport of a citizen of Ukraine (booklet or ID card)
- - foreign passport of a citizen of Ukraine
- - Diia mobile application: ID-passport or foreign passport
- - other documents – List of documents for receiving and sending transfers
Can I receive a transfer or payout of humanitarian aid from a legal entity?
We are working on this, but currently, you can only receive a transfer from individuals. To receive transfers from legal entities, please get in touch with another MoneyGram partner.