NovaPay’s technological upgrade in 2025: 50% faster transactions, doubled cyber protection, and the launch of AI models for customer security

NovaPay continues its large-scale digital transformation, strengthening its IT infrastructure and service operations even during record loads. For the company, 2025 was the year of a complete transition to the cloud, the implementation of a zero-trust security model, and the development of corporate analytics. As a result, the application’s operational speed has increased by 50%, security has improved, and the foundation for a new generation of fintech solutions has been laid.

NovaPay moved its key services – payment core and security systems – to the cloud. Thanks to solutions from AWS, Google Cloud, and Ukrainian operators, the company built its own hybrid infrastructure, which significantly accelerated customer transactions across its mobile application, POS terminals, and acquiring channels.

СCybersecurity has been significantly strengthened, and data protection approaches have been updated. The company has carried out a large-scale modernisation of its security systems, which has prevented any cyberattacks from causing incidents or service outages. Thanks to updated monitoring tools, access control, and constant checks, all financial transactions operate continuously, even during peak loads.

NovaPay has laid the foundation for a system that uses artificial intelligence to detect fraud early. The pilot system learns from real data, enabling risks to be predicted and suspicious activities to be blocked before they can harm customers.

Corporate analytics and data storage have also made significant strides. Over the course of a year, NovaPay has built a centralised DWH (Data Warehouse) that consolidates all customer activity data from all of the company’s systems. This allows for more effective business decisions, faster responses to user needs, and the preparation of personalised financial offers.

NovaPay is an international financial service that is part of NOVA (Nova poshta). It has been providing online and offline payment services at more than 3,600 Nova poshta branches for 13 years. NovaPay was the first non-bank financial institution in Ukraine to receive an extended licence from the National Bank of Ukraine, which allowed it to open payment accounts and issue cards.