FOR INDIVIDUALS

Withdraw cash
or top up your card

Anywhere in Ukraine where the Nova poshta branchThe services are provided at NovaPay points located in Nova poshta branches. is located, no ATM is needed

Advantages

Saving time

There is no to look for a terminal to top up the card or an ATM to withdraw cash

Accessibility

Receive cash without mandatory purchases and additional conditions

No restrictions

Withdraw cash or transfer money, regardless of which bank serves your card

Convenient location

Use any of the 3600 NovaPay points located in Nova poshta branches

How to withdraw cash from a card without an ATM

01

Visit the Nova poshta branch with the NovaPay financial services point
THE NEAREST BRANCH

02

Tell the operator that you want to withdraw money from the card

03

Confirm your identity by showing the passport or using the Diia app
HOW TO CONFIRM YOUR IDENTITY

04

Pay for the service and get your cash

How to top up a Ukrainian bank`s card

01

Visit the Nova poshta branch with the NovaPay financial services point
THE NEAREST BRANCH

02

Tell the operator that you want to top up your card

03

Provide the number of the card that you want to replenish

04

Pay for the service in cash or by card

Terms and conditions

  • You can receive and send money only in national currency
  • ДA “Card top-up” transfer is issued to credit funds; any person can be its recipient.
  • The service costs 1.5% of the transfer amount but not less than UAH 15
  • No more than UAH 29,999 can be withdrawn per transfer, up to UAH 100,000 per day
  • An INSTANT transfer is issued for cash withdrawals, where the same person is both sender and recipient.

FAQ

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