Greater flexibility in lending: NovaPay has updated its loan services within the app

NovaPay* has expanded the capabilities of its loan services within the mobile app. Customers now enjoy greater flexibility when applying for loan products, the option to pay for parcels on behalf of loved ones on credit, and the ability to generate detailed statements of their credit card spending themselves.

The app now offers the option to access alternative lending terms. If the selected amount or term cannot be approved, the app will suggest an alternative – to change the amount, the term, or both parameters at the same time. The customer can immediately view the available terms and either accept them or choose different lending parameters.

This feature works for the ‘Instalments’ and ‘Parcel on credit’ products. In the case of ‘Parcel on credit’, if the available amount is less than the cost of the parcel, the difference can be paid using the customer’s own funds from their card.

“We are consistently developing NovaPay’s loan services to ensure they are as convenient as possible for our customers’ real-life scenarios. If the selected loan parameters are unavailable, it is important not just to inform the customer of this, but to offer a viable alternative. That is why we have added alternative terms regarding the loan amount or duration, and are also expanding the options for combining loan funds with personal funds. At the same time, we’re giving customers more tools to manage their own credit transactions,” said Yana Levada, Director of Retail Business Development at NovaPay.

Through the ‘Pay for loved ones’ service, you can now pay on credit not only for your own parcel, but also for someone else’s. If the credit limit is insufficient to cover the full amount, part of the sum can be paid using your own funds, with the remainder paid on credit.
You can also generate a statement for specific credit card transactions within the app: select a period and download the finished document in PDF format.

These updates make it more convenient for customers to use NovaPay’s credit services.

NovaPay is an international financial service from the NOVA Group (Nova poshta). It has been creating convenient financial solutions for individuals and businesses for 14 years, operating both online and offline across more than 3,600 branches throughout Ukraine. The NovaPay app is an innovative financial platform with separate profiles for personal and business needs.

* Loans are provided by NovaPay Credit LLC, licensed by the NBU on 12 March 2024