FOR INDIVIDUALS
Pay for bills
and services
without any fees in the NovaPay app 
The services are provided at NovaPay points located in Nova poshta branches, using the "Familnyi" bank services
What you need to pay
- IBAN or EDRPOU / TIN code for payments by arbitrary details
- the name of the recipient and your user ID, for example, the contract number, for payments under the contract
- mobile phone number you want to top up
Pay in the NovaPay app
Download our purple app and pay without a fee👌
Pay without a feein the NovaPay app
Utilities
Mobile top-up
Fines
Taxes
Loans
Education
Charity
To the account of companies or individual entrepreneurs
How to pay without a fee in the NovaPay app
Pay conveniently and quickly anywhere and anytime
by IBAN
under the contract
A detailed list of companies that have an agreement on crediting funds from users and the service tariffs is available in the "All Documents" section in the "Documents for Individuals" category.
templates, auto-payments
How to pay at the Nova poshta branch
Pay invoices using bank details or a contract.
More than 1200 companies have agreements with NovaPay
on crediting funds from usersA detailed list of companies that have an agreement on crediting funds from users and the service tariffs is available in the "All Documents" section in the "Documents for Individuals" category.
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Terms and conditions
in the NovaPay app
- Mobile top-up – no fee
- Payment by arbitrary details – no fee
- Payment under the contract – no fee
in the Nova poshta branch
- Mobile top-up – the fee is 1% of the amount, but not less than UAH 7
- Payment by arbitrary details – the fee is 1.5% of the transfer amount, but not less than UAH 15
- Payment under the contract – the fee depends on the recipient
A detailed list of companies that have an agreement on crediting funds from users and the service tariffs is available in the “All Documents” section in the “Documents for Individuals” category.
FAQ
Can I pay the bill without a contract?
Yes, you can pay your invoice using your bank details in NovaPay. This is a convenient way to pay for goods and services from individual entrepreneurs and businesses, as well as to transfer funds to charity or government agencies.
How do I pay electricity and gas delivery bills?
You can pay gas, electricity, and other utility bills in the NovaPay app or at the nearest Nova poshta branch, where NovaPay financial services are available. When making a payment at the Nova poshta branch, you need to tell the operator the name of the recipient or the bank details indicated on the bill, as well as your user ID (contract number, etc.). A detailed list of companies,that have an agreement on crediting funds from users and the service tariffs is available in the "All Documents" section in the "Documents for Individuals" category.
What bills can I pay using the details without a fee?
You can pay bills on behalf of companies that have signed relevant agreements with NovaPay LLC without a fee. This includes paying internet bills and repaying a loan. To do this, you need to enter the name of the recipient or its EDRPOU in the NovaPay app. When paying at the Nova poshta branch, tell the operator the name of the recipient and your own user ID (contract number, etc.). A detailed list of companies,that have an agreement on crediting funds from users and the service tariffs is available in the "All Documents" section in the "Documents for Individuals" category.
How do I top up my mobile phone at the Nova poshta branch?
To top up your mobile phone, you need to tell the operator the phone number you want to top up and pay the top-up amount and the fee. If you use your mobile under a contract, you can pay your phone bill using your contract number. The service cost is 1% of the amount, but not less than UAH 7. A detailed list of companies,that have an agreement on crediting funds from users and the service tariffs is available in the "All Documents" section in the "Documents for Individuals" category.
How quickly are funds credited to the recipient?
Pay in the NovaPay app, and the funds will be credited instantly. The term for crediting funds to the recipient when paying at the Nova poshta branch is up to 3 banking days.
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