Around 40 loans a day: NovaPay discusses demand for ‘Salary Urgent’

In the year and a half since NovaPay* launched its ‘Salary Urgent’ service, it has been used 19,000 times, with the total value of loans issued during this period reaching around UAH 160 million.

Today, customers take out around 1,100 such loans each month, and the service continues to grow in popularity.

“Over the past year and a half, the service has become a familiar way for some of our salary account holders to receive their salary or an advance when they need it. Around 10 percent of our salary account holders use this service every month,” says Yana Levada, Director of Retail Business Development at NovaPay.

“Salary Urgent” is available to employees of companies participating in the NovaPay salary project**. It is a short-term loan for customers who need funds before their usual payday or advance payment date. There is no need to open a separate card or account: the loan is paid into the same account into which their salary is paid, and there are no restrictions on when the loan can be taken out.

You can use this service once your salary has been paid into your NovaPay card for at least one month. The loan amount ranges from 1,000 to UAH 100,000, and the term is one month. You can repay the loan early and take out another one the very next day without paying a single kopeck in interest or commission.

Employees whose employers are part of the salary project can quickly and easily apply for the ‘Salary Urgent’ service via the NovaPay mobile app. To do this, you need to:
👉 go to the ‘Loans’ section and select the ‘Salary Urgent’ option;
👉 decide on the loan amount: either apply for the maximum calculated amount or reduce it;
👉 read the terms and conditions of the agreement and sign it;
👉 receive the money to your account within a few seconds.

The actual annual interest rate on the loan is 0.00001%, and there is no arrangement fee. In the event of late repayment, interest on the overdue loan is charged at 120% per annum from the first day, and a penalty of UAH 500 is added from the 16th day.

If a customer is unable to repay ‘Salary Urgent’ on time, they can arrange a refinancing via the app as early as 3 days before the scheduled repayment date. The outstanding balance, including accrued interest and penalties, can be transferred to a ‘Deferred Loan’ and spread over 6 to 12 months. The refinancing amount ranges from UAH 1,000 to UAH 120,000; the interest rate is 0.00001% per annum; the annual percentage rate ranges from 97.86% to 99.11%; and the monthly fee is 3.5%.

* The credit service is provided by NovaPay Credit LLC, licensed by the NBU on 12 March 2024
** Payment services are provided by NovaPay LLC, NBU licence No. 21/770-rk dated 28 April 2023